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WordPress plugin

Inbox IQ New

AI triage for your WordPress form submissions

Available now Pro $19/mo Start free trial ↓
Out of the box

What happens the moment a form comes in.

  1. 01

    A visitor submits your form

    Nothing changes for them. Any supported form on your site works exactly as it does today.

  2. 02

    AI triages it instantly

    The moment it lands, Inbox IQ reads it and assigns a priority, a summary, a topic, and a draft reply.

  3. 03

    It lands in your inbox

    Everything shows up in a clean two-pane inbox inside WordPress, sorted by what actually matters.

  4. 04

    Your team replies in seconds

    Edit the draft or send it as is, or let Autopilot handle the routine ones on its own. The urgent ones never sit at the bottom of a pile.

Every message through your website forms is a customer waiting on you. Inbox IQ reads each one the moment it arrives and gives it a priority, a summary, and a ready-to-send draft, so nothing sits unsorted and nothing urgent gets missed. Bring your own key from OpenAI, Anthropic, OpenRouter, or Groq; submissions go straight from your site to your own AI account, never through Kolton’s servers.

What's included

Every plan gets all of it. $19/mo after your free trial.

  • ✓Priority ranking on every submission, urgent versus can-wait
  • ✓Two-second AI summary written for your support agent
  • ✓Ready-to-send draft reply, warm and specific
  • ✓Two-pane inbox with filters, search, and sort
  • ✓Full ticket workflow: Open, Pending, On hold, Solved
  • ✓Bring your own API key, your data never touches us
  • ✓Guided provider setup (OpenAI, Anthropic, OpenRouter, Groq)
  • ✓Six form plugins supported out of the box, plus manual and email intake
  • ✓Saved reply templates with merge tags
  • ✓Ticket merging for duplicate submissions from the same customer
  • ✓CSV import to bring in your existing ticket history
  • ✓Export any ticket to PDF or .eml
  • ✓Auto-topic tagging, plus your own custom Topics taxonomy
  • ✓QA review loop: approve or deny AI drafts, and teach it what to fix
  • ✓Autopilot: instant acknowledgments or fully automatic replies, always with a human review window
  • ✓Send replies from the inbox with a rich HTML editor
  • ✓Two-way email threading, so customer replies land right back on the ticket
  • ✓Custom SMTP and a rich HTML signature
  • ✓Built-in DKIM signing, so replies stay authenticated even on plain WordPress mail sending
  • ✓Read receipts with Sent, Delivered, and Read status
  • ✓Knowledge base: give the AI your docs, notes, or site content
  • ✓Automations: auto-route and auto-assign by topic, priority, or source
  • ✓Urgent alerts by email or Slack, plus SLA alerts for tickets waiting too long
  • ✓Spam and sender control, with an AI-scored strict mode
  • ✓Reports and insights: volume, priority mix, topics, agent leaderboard, AI cost estimate
  • ✓Inbound email attachments captured automatically
  • ✓Agent collision detection, see who else is viewing a ticket
  • ✓Crawl an entire website into the AI's knowledge, kept fresh automatically
  • ✓CC anyone on a reply, and see who was CC'd on the thread
See it in action

The real product, not a mockup.

The whole workflow in one view: message list on the left, full reply on the right.
A full AI-drafted reply, greeting and all, with CC built right in.
A two-second AI summary sits above every message, no reading required.
Every message ranked the moment it lands: urgent to low, at a glance.
Status and priority both visible right in the list, nothing to click through for.
Move a ticket through Open, Pending, On hold, or Solved in one click.
Point it at a website and it reads every page, kept fresh on its own.
Pick a provider and paste a key. Any of them works in about two minutes.
Nine tones to choose from, each with a plain-English explanation.
Auto-tag every message by topic, or define your own.
Get pinged the moment something urgent lands, in your inbox or Slack.
Set an SLA window and auto-assign rules so nothing waits too long.
Dial in spam protection with a block list, allow list, and a protection level.
Volume, priority, topics, and who is solving what, all on one dashboard.

What this actually costs you

Every AI call runs against your own account, so the real cost is whatever your provider charges. Kolton never marks it up, and it never touches his servers.

$0 OpenRouter's free tier: up to 50 triage calls a day, no card, no trial period
<$0.01 Per triage call on a low-cost paid model, e.g. GPT-4o mini or Claude Haiku
$1-3 A typical month for a busy small business, all submissions included

Most solo founders and small teams stay well under fifty messages a day, so the AI itself runs free on OpenRouter. Above that, a single triage call, reading the message, writing the summary, and drafting a reply, still costs a fraction of a cent. Add the $19-a-month subscription and that is the whole bill: not per seat, not per agent.

Questions people actually ask

Does Inbox IQ replace Contact Form 7, WPForms, Gravity Forms, or my other form plugin?

No. Inbox IQ reads what your form already captures and adds AI triage on top of it. Contact Form 7, WPForms, Gravity Forms, Ninja Forms, Fluent Forms, and Elementor Forms all keep working exactly as they do today; nothing about your form setup has to change.

What actually happens when someone submits my form?

The moment the submission lands, Inbox IQ reads it and gives it a priority, a two-second summary written for your team, and a ready-to-send draft reply. It shows up in a clean two-pane inbox inside WordPress, sorted by what actually matters instead of by arrival time.

Will it catch an urgent message so I do not miss it?

Yes. Every submission is ranked by real customer impact and urgency, not by how loud the message sounds, so a broken-checkout report or an angry refund request surfaces above a routine question instead of sitting in the same pile.

Is this a good fit for a small business or a solo founder with no support team?

Yes, that is exactly who it was built for. One person can read a two-second summary and a ready draft instead of the full message, reply in seconds, and move to the next one. There is no ticketing software to learn and no seat-based pricing to justify.

Can an agency or freelancer use this to manage more than one client site?

Yes. Each install runs on its own site with its own AI key, so an agency can triage submissions per client without mixing conversations together, and there is no per-seat cost that punishes managing several sites at once.

Is there a free plan, or do I have to pay to try it?

There is no permanent free plan. Every feature is available on a 14-day free trial, no credit card required, and it is $19 a month after that to keep using it. Let the trial lapse if it is not for you and nothing is ever charged.

Do I need my own AI account, and what does that actually cost?

Yes, Inbox IQ is bring-your-own-key: your submissions go straight from your site to your own OpenAI, Anthropic, OpenRouter, or Groq account, never through Kolton's servers. OpenRouter offers models that are free to use with just an email signup, up to fifty messages a day, and a typical small business on a paid model still spends about one to three dollars a month on top of the Inbox IQ subscription itself.

Can it learn my own docs, policies, or website so its answers match how I actually work?

Yes. The Knowledge base accepts uploaded docs, pasted notes, individual pages, or an entire website crawled straight from its sitemap, with no page limit. Imported pages stay current on their own since Inbox IQ re-fetches them on a schedule you set.

Can I loop other people into a reply?

Yes. Replies support CC, so you can bring in a teammate or the customer's own colleague on any message, and the full thread shows exactly who was CC'd the whole way through.

Where does my customer data actually go?

Only to the AI provider you configure, using your own key. Nothing passes through Kolton's servers, and nothing is sold or shared. This is the same bring-your-own-key model used across every tool on this marketplace.